Question 1

What is the HP All-In Plan?

Accepted Answer

The HP All-In Plan is an all-inclusive printing subscription that delivers the ultimate in convenience—and provides the dedicated support you need to keep your printer running like new. When you sign up, you get a new printer, automatic ink delivery before you ever run out, and continuous printer coverage with expedited 24/7 Pro live support. And if you have a printer issue we can't solve on the phone, we’ll send you a replacement, next business day, at no additional cost. All this for one low monthly payment.

The best part? It’s risk-free—try for 30 days with no upfront costs and no commitments.

Question 2

Is the HP All-In Plan a printer subscription?

Accepted Answer

Yes, the HP All-In Plan is a subscription plan that makes it easy to get a new printer, automatic ink delivery before you ever run out, and continuous printer coverage with expedited 24/7 Pro live support. And if you have a printer issue we can't solve on the phone, we’ll send you a replacement, next business day, at no additional cost. Instead of managing multiple bills and services, it’s all consolidated into one easy monthly payment.

Question 3

Why get the HP All-In Plan and not just purchase a printer?

Accepted Answer

With the HP All-In Plan, you don’t have to worry about finding the right printer, running out of ink, or troubleshooting printer issues. The HP All-in Plan is an all-inclusive service that ensures you have the printer, ink, and support you need to keep things working, and if they don’t, we’ll send you a new printer the next business day. You can also try it with no upfront costs or commitments, risk-free. If you want a different printer or just don’t feel like the All-In Plan is for you, just give us a call to cancel within the first 30 days and send back the used printer and ink supplies using the prepaid labels & envelopes.

Question 4

What is included in the HP All-In Plan?

Accepted Answer

With the HP All-In Plan, you get:

Question 5

How does the HP All-In Plan ensure I don't run out of ink?

Accepted Answer

The printer detects when it’s low on ink and automatically sends more right to your door, before you ever run out. With the HP All-In Plan, you won't have to make any last-minute trips to the store or remember to buy ink supplies.

Question 6

What if my printing exceeds my monthly allowance?

Accepted Answer

If you exceed the number of pages in your plan in any given month, and you haven’t accumulated enough rollover pages, you can continue printing without interruption and additional sets of 10–15 pages will be automatically added to your monthly invoice at $1 per set. As long as the printer is connected to the internet, you’ll get an email from us reminding you when you are close to printing all the pages in your plan. You can also easily change your print plan by logging into your HP All-In Plan account and choosing the print plan that’s right for you.

Question 7

What happens if I have trouble printing?

Accepted Answer

24/7 Pro live support is ready to help you with any issues you might have with your printer. As long as your HP All-In Plan remains active, your printer is covered. Our HP technicians know the ins-and-outs of your HP All-In Plan printer and can help troubleshoot and repair issues. For any issue that we can’t resolve over the phone, or on-line chat, we’ll send you a replacement printer as soon as the next business day, as well as cover any return shipping costs for the printer. Connect with 24/7 Pro live support at 1-888-447-0148. You’ll also have access to self-service tools on your My Account page for things like changing plans, viewing your usage, or accessing support materials. Go to My Account for details on your plan.

Question 8

Is the HP All-In Plan a printer rental plan?

Accepted Answer

Not exactly. Similar to a printer rental plan, the HP All-In Plan makes it more affordable to get the printer you want at a low monthly price. Plus, with the All-In Plan, all the ink is included and automatically delivered to you at no extra cost. Unlike most rentals where you may pay a deposit and/or you may receive a used product, there are no upfront costs with the HP All-In Plan, and you receive a brand-new printer when you sign up. You also have the flexibility to adjust your plan based on your printing needs. Check out the range of All-In Plan printers HERE to learn more.

Question 9

What if I want to cancel my printer plan?

Accepted Answer

You can cancel anytime. However, if you cancel after the first 30 days but still within the first two years (three years for HP Smart Tank printers), there is a cancellation fee. You may cancel on your HP account webpage, or by contacting 24/7 Pro live support at 1-888-447-0148.

For cancellations initiated more than 30 days from enrollment date, your HP All-In Plan will remain active for the remainder of your current billing cycle. At the end of your billing cycle, your monthly plan stops, including the ability to print, and you are required to return the printer and ink supplies to HP within 10 days of your billing cycle ending. HP will supply a prepaid return shipping label to return the printer and ink supplies. The cancellation fees are listed below.

Printer	After 30 days and up to 12 months	After 12 months and up to 24 months	After 24 months and up to 36 months	After 36 months
HP ENVY 6110e	$120	$60	$0	$0
HP ENVY Inspire 7258e	$180	$90	$0	$0
HP OfficeJet Pro 9129e	$270	$135	$0	$0
HP Smart Tank 7602r	$345	$230	$115	$0

HP Smart Tank

HP Smart Tank

All your printing in a single plan

A trusted HP printer

Automatic ink delivery²

Next-business-day replacement⁶

24/7 Pro live support³

Upgrade option

Returns and recycling

True-to-life colors, print after print

Ensure the best everyday print quality¹² for your high-volume jobs, from the first page to the last, whether you’re printing crisp documents or frame-worthy, borderless photos.

Easy wireless setup

Print from any room

So easy to use

Printer Features & Specifications

Auto-reconnect to Wi-Fi®

Stay connected to your wireless network

HP Smart app

Scan, print, and send from anywhere

Get more with a monthly plan

Print a little or a lot and adjust as you go

Add color to your projects without adding cost

Try it for 30 days, risk-free with no upfront costs⁵

Get the HP All-In Plan with the HP Smart Tank printer

HP ENVY Inspire

HP OfficeJet Pro

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